Wireless Managing Cisco Wireless LANs (Version 1.2)

Managing Cisco Wireless LANs (Version 1.2)


Date of Class:


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2895.00 2,895.00

  • Course Delivery: Virtual Classroom

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The purpose of the WMNGI course is to prepare professionals to use the Cisco Unified Wireless Network (CUWN) network management products to configure, administer, manage, troubleshoot, and optimize the network.

Who should attend

The primary audience is composed of individuals who are tasked with performing or overseeing network management tasks. The primary audience for this course is as follows:

  • Customer, Channel Partner, and Cisco Network Planners
  • Customer, Channel Partner, and Cisco Network Managers
  • Customer, Channel Partner, and Cisco Network Administrators
  • Customer, Channel Partner, and Cisco TAC personnel
  • Cisco and Channel Partner Advanced/Professional Services
  • Customer, Channel Partner, and Cisco Networking or Network Consulting Engineers

The secondary and tertiary audiences are formed of individuals who need to know about Cisco’s network management systems and their operations even though their job may not require them to have hands-on interaction with the network management system. The secondary audience for this course is as follows:

  • Customer, Channel Partner, and Cisco Field Engineers
  • Cisco Technical Marketing Engineers
  • Customer, Channel Partner, and Cisco Optimization Engineers

The tertiary audience for this course is as follows:

  • Customer, Channel Partner, and Cisco Project Managers
  • Cisco Product Sales Specialists
  • Cisco and Channel Partner Business Development Managers
  • Cisco and Channel Partner Account Managers

Course Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

  • Explain how Cisco Unified Wireless Network management components help resolve today’s network management challenges
  • Describe how to configure Cisco Prime Infrastructure (PI)
  • Configure components through the Configure tab and templates
  • Configure the guest access feature set
  • Integrate the Cisco PI and the MSE to provide location services and track mobile clients
  • Configure the Connected Mobile Experiences solution
  • Configure Bonjour Services and Application Visibility and Control (AVC) solutions for application and device support
  • Utilize a recommended troubleshooting methodology and the various tools available to gather and assess system data to isolate various common PI failures
  • Monitor wired devices, Cisco ISE, wireless controllers, APs, rogue APs, ad hoc events, and CleanAir heatmaps, charts, and reports

Topics Covered

Module 1: Cisco Unified Wireless Network Management Solutions

  • Introducing Lifecycle Management
  • Introducing Cisco Prime Infractructure
  • Introducing Cisco Mobility Services Engine (MSE)
  • ntroducing Cisco Identity Services Engine

Module 2: Network Management System Configuration

  • Configuring High Availability and Firewall Rules for Cisco PI
  • Adding Users
  • Navigating Cisco PI
  • Using the Map Editor
  • Using the Planning Tool

Module 3: Component Configuration Through Cisco PI

  • Configuring Components Through Cisco PI Configure Tab
  • Working with Controller and Switch Location Templates
  • Working with AP Configuration and Migration Templates
  • Setting up Autoprovisioning and Scheduling Configuration Tasks

Module 4: Guest Access

  • Defining Guest Access Methods
  • Configuring Guest Access Features Through Cisco PI

Module 5: Mobility Services

  • Configuring and Integrating the MSE
  • Configuring and Tuning Location Services
  • Tracking Mobile Devices
  • Supporting Location Services
  • Troubleshooting Location Services
  • Configuring Adaptive Wireless IPS

Module 6: Connected Mobile Experiences

  • Overview of CMX
  • Implementing CMX
  • Configuring Mobility Services Advertisement Protocol

Module 7: Application and Device Support

  • Overview of Bonjour Services
  • Overview of Application Visibility and Control

Module 8: NCS Maintenance and Troubleshooting Tasks

  • Performing Maintenance Operations
  • Troubleshooting NCS Operational Issues

Module 9: Network Monitoring and Troubleshooting

  • Monitoring and Troubleshooting the Network
  • Managing Network Performance


Equivalent knowledge that is taught in the CUWN course is a required prerequisite prior to attending WMNGI. The learner also is strongly recommended to have a basic knowledge of the following:

  • Basic networking principles
  • Basic knowledge about RF
  • General network management
  • Cisco Lifecycle Services

Subject Matter Expert


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