Customer Service Basics

Individual Contributor Online Training
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Individual Course

Building Customer Rapport*

Understand how to strengthen rapport with each of your customers.

10.00
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Individual Course

Customer Service Confrontation and Conflict*

Learn techniques for effectively managing difficult customer situations.

10.00
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Individual Course

Customer Service Over the Phone*

Understand the key actions for delivering great customer service by phone.

10.00
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Individual Course

Developing Your Customer Focus*

Understand the actions you need to take to strengthen customer loyalty.

10.00
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Individual Course

Internal Customer Service

Learn how to strengthen your relationship with "internal customers.

10.00
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Individual Course

Listening to Your Customers*

Learn how to strengthen your listening skills get key info from your customers.

10.00
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Individual Course

Serving Customers in the Field*

Discover essential actions for delivering great customer service in the field.

10.00
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7 ITEMS

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