Problem Solving Expectations*

Having the authority to make decisions and solve problems on our own is essential to creating a great work situation. When we have this type of authority we feel trusted, competent, and believe we are a valued contributor to the organization. In addition, since we’re not relying on others to tell us how to get our work done, we tend to be more productive and successful. This course will help you provide your employees guidelines around what is expected in regards to decision making and problem-solving. There are people with a lot of experience who would do well with a high level of decision-making authority, while less experienced and skilled individuals may need a limited amount of authority. By completing this course, you will be able to create problem-solving expectations for your employees. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute). An Elearning! Magazine Excellence Award Winner: Management Development Learning Track.