Abuse and Neglect in the Healthcare Setting

• Background
• Ethics, Rights, and Responsibility Standard: RI.2.150
• Provision of Care Standard: PC.3.10
• Know the Types of Abuse and Neglect
• Legal Liability to Report Abuse and Neglect
• Recognition of Abuse and Neglect
• Assessment of Abuse or Neglect
• Reporting Abuse or Neglect
• Staff Education: What You Must Know

• Learn the criteria for identifying victims of abuse and neglect.
• Know a patient's right to be free from mental, physical, and verbal abuse.
• Understand how to make sure that possible abuse and neglect cases are identified and reported to the appropriate authorities.

When Does My Course Expire?

Your course will expire one (1) year after you purchase it (the date you submit payment), unless the course itself indicates otherwise.

For more information about course expiration dates, please read Terms of Use.

How Quickly Will I Get My Certificate of Completion?

Once you finish your course and pass any required exams, you can print your certificate of completion right away.

What Can I Do If I Lose My Certificate?

If you lose your certificate of completion and need a new one, you can contact customer service at (877) 881-2235 or support@360training.com.

What If I Need a Refund for My Training Course?

If for some reason you are not happy and would like a refund, send us a request within 72 hours of purchase. Here are the eligibility requirements you must meet:

• Your purchase was made no more than 72 hours prior to your refund request.
• You have NOT
  • Attempted any portion of a test or exam.
  • Requested or been issued a certificate of completion.
  • Completed 50% or more of the purchased course.

If you meet all of these criteria, submit your refund request in writing via email to support@360training.com with a proof-of-purchase receipt and an explanation for why you are requesting a refund.

You can find more information about our refund policy here.