New York Pre-License Final Exam and Proctor Instructions

Summary:

360training.com’s online proctoring system is a live session where learners can take the final exam infront of a live proctor via computer. This live proctoring session is done via webcam and the learner is at all time visible to proctor. 360training provides online proctors for the ease of taking the exam at home without going to a testing site or physical proctoring.

Access Requirements:

To access our Online Proctoring Service, Learners need Google Chrome or Mozilla Firefox on Microsoft Windows or Mac OSX. The Online Proctoring Services can’t be accessed using any other operating system and/or browser as the other systems will fail the compatibility test.

Minimum System Requirements:

Internet Connection (bandwidth) speed of at least 4 Mbps

Built‐In or USB Camera and Microphone

Exam Rules:

The learners must have a valid active Govt ID to verify the identity before the exam can be accessed.

Below is a list of items that are PROHIBITED from being in the room during the exam:

• Food and/or Drinks
• ANY electronic devices other than the computer being used to access the exam. Including but not limited to; cell phones, smart watches, any additional screens or monitors.
• Any other items or materials.
• No talking during the exam.
• No moving locations during the exam.
• No restroom breaks will be allowed.
• Absolutely no cheating.

In case of suspected behaviors:

• The proctor will lock the exam to address the suspected behavior.
• If the issue is resolved, the proctor will unlock the exam and the exam will be allowed to continue.
• If the suspect behavior continues, the exam will be locked and will not be unlocked. Learner will be forced to shut down the course player.
• If there is clear evidence of cheating, the exam results will be invalidated, and certificate will not be issued.
• If learner is found to be sharing or distributing any exam items (including screenshots, questions and answers or other information), the exam will be invalidated. No certificate will be issued.

Exam Instructions:

To access the exam, simply launch the course in the 360training LMS and proceed through instructions. After reading the course instructions and additional information in the course, learner will be connected to a live proctor in our office who will supervise the entire exam using computer screen, camera and microphone. The proctor will then walk learner through a series of pre‐exam instructions before the exam is unlocked which will include the following steps:

• Ensure that the door is closed to the room.
• Ensure that all windows have the curtains pulled or the blinds fully covered.
• Show the proctor the surface and underneath the desk.
• Slowly do a 360‐degree scan of the room walls.
• Slowly do a 360‐degree scan of the ceiling.
• Slowly do a scan of the floor around the desk area.
• Slowly move the camera up across the surface of their computer so the keyboard is visible.
• Show the proctor what is underneath the mouse and mousepad (if there is one).
• Show the proctor the wrists to ensure that the learner is not wearing a smartwatch.
• It must be ensured that all applications on the system outside of the browser are closed, including any background applications, specifically those used for sharing a screen, taking notes or any communication applications used for conferencing, by running a script to demonstrate that all unauthorized applications are closed.
• Once pre‐exam instructions are completed, the proctor will unlock the exam for learners to begin.
• The learners must remain in the webcam and must be sharing screen at all time during the exam.
• Once all the questions are answered, click “Submit” for exam to be graded.
• Once submitted, the learners will then be notified whether they have passed or failed the exam.

Note: Throughout the exam, learners MUST remain visible to the camera and the computer screen must be shared with the proctor. The entire proctor session will be recorded; the recording will include learners, learners’ computer screen and the audio.